Economics & Sociology

ISSN: 2071-789X eISSN: 2306-3459 DOI: 10.14254/2071-789X
Index PUBMS: f5512f57-a601-11e7-8f0e-080027f4daa0
Article information
Title: Effects of innovativeness and innovation behavior on tourism SMEs performance: The case of Albania
Issue: Vol. 12, No 3, 2019
Published date: 09-2019 (print) / 09-2019 (online)
Journal: Economics & Sociology
ISSN: 2071-789X, eISSN: 2306-3459
Authors: Shpresim Domi
Agricultural University of Tirana

Remzi Keco
Agricultural University of Tirana

Joan-Lluís Capelleras
Universitat Autonoma de Barcelona

Gentjan Mehmeti
Agricultural University of Tirana
Keywords: firm performance, innovativeness, innovation behavior, Albania
DOI: 10.14254/2071-789X.2019/12-3/5
Index PUBMS: 1d71f9f2-f428-11e9-bbfd-fa163e0fa1a0
Language: English
Pages: 67-85 (19)
JEL classification: L25, O31, Z30

Though SMEs play a crucial role in countries’ economic development, some of them succeed and others fail during their life cycle. In this regard, managers/owners continually have to identify the most significant factors that influence performance management. In addition, this is crucial for developing countries such as Albania, wherein such studies are lacking, furthermore, tourism sector is experiencing very fast development. Therefore, the purpose of this study is to empirically investigate the interplay of innovativeness, innovation behavior and SMEs’ performance indicators. Exploiting face-to-face techniques, data for 211 valid cases have been gathered from Albanian tourism SMEs. By using SEM statistical methodology, the results indicate that innovativeness significantly affects innovation behavior. While innovativeness does not affect SMEs performance directly, its significant effects are indirect, through the mediation role of innovation behavior. Regarding innovation behavior, the results indicate that the more tourism’s SMEs innovate in terms of ICT, cooperation (associations, networks etc.), the more their performance will positively increase. Operationalization of the vague term of innovation is a contribution to the literature. Finally, other theoretical and managerial contributions of this study are discussed.


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