Economics & Sociology
ISSN: 2071-789X eISSN: 2306-3459 DOI: 10.14254/2071-789XIndex PUBMS: f5512f57-a601-11e7-8f0e-080027f4daa0
Article information
| Title: | The Role of Trust in Doctor-Patient Relationship: Qualitative Evaluation of Online Feedback from Polish Patients |
| Issue: |
Vol. 9, No 3, 2016
Published date: 09-2016 (print) / 09-2016 (online) |
| Journal: |
Economics & Sociology
ISSN: 2071-789X, eISSN: 2306-3459 |
| Authors: |
Katarzyna Krot
Iga Rudawska |
| Keywords: | system trust, institutional trust, doctor-patient relationship, Poland |
| DOI: | 10.14254/2071-789X.2016/9-3/7 |
| Index PUBMS: | 56213c50-020e-11e8-94c4-fa163e5d4f72 |
| Language: | English |
| Pages: | 76-88 (13) |
| JEL classification: | I11 |
| Website: | http://www.economics-sociology.eu/?429,en_the-role-of-trust-in-doctor-patient-relationship-qualitative-evaluation-of-online-feedback-from-polish-patients |
| Licenses: |
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Abstract
Apart from the fact that trust between doctors and patients is a source of sustainable relations, affecting the behaviour of both parties, it also has its therapeutic value. Therefore, this paper aims to construct a model of trust in the doctor-patient relationship based on qualitative research (analysis of the contents of Internet message boards). The study has revealed that trust towards doctors is a result of overlapping and interpenetration of two levels of trust: macro- and meso-. Macro-trust can be seen as a context in which all the dimensions of institutional trust are ‘embedded’. Whereas meso-trust (institutional) is described in terms of three dimensions: benevolence, competence and integrity.