Economics & Sociology

ISSN: 2071-789X eISSN: 2306-3459 DOI: 10.14254/2071-789X
Index PUBMS: f5512f57-a601-11e7-8f0e-080027f4daa0
Article information
Title: Enhancing Patient Response Time and Hospital Efficiency. Evidence from the Wielkopolska Region (Poland)
Issue: Vol. 9, No 3, 2016
Published date: 09-2016 (print) / 09-2016 (online)
Journal: Economics & Sociology
ISSN: 2071-789X, eISSN: 2306-3459
Authors: Anna Gawrońska-Błaszczyk
Keywords: hospital efficiency, patient response time, global GS1 standards, Automatic Data Capture, electronic documents, quality of services, patients’ safety
DOI: 10.14254/2071-789X.2016/9-3/8
Index PUBMS: 74f1ebcd-020e-11e8-94c4-fa163e5d4f72
Language: English
Pages: 89-98 (10)

The research was conducted in three hospitals in the Wielkopolska Region (Poland) with the aim at verifying how implementation of the Automatic Data Capture (ADC) techniques and global GS1 standards in the field of management of medicinal products flow in hospitals can help improve patient response time, quality of healthcare services and hospital efficiency. A special method was used, based on the Business Process Modelling Notation – BPMN, supported with the iGrafx software. The results of the research show that implementation of the ADC techniques and global GS1 standards in selected areas in a hospital can possibly lead to significant qualitative and quantitative changes.